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Rackspace Private Cloud Powered by VMware(RPC-VMware) provides a single-tenant hosted private cloud, designed with server, storage, and networking hardware from trusted vendors such as Dell®, EMC®, and Cisco®, that’s proactively manage...
Comm100's Knowledge Base system allows you to create multiple knowledge bases. Each knowledge base is completely separate from the others. Being able to set up multiple knowledge bases is especially helpful, for example, when you are supporting multiple...
Microsoft Cloud Platform delivers the agility and efficiency of a public cloud, combined with the enhanced security, control, and performance of a dedicated environment. It gives you the power of the cloud without the pain of running it, so you can focu...
Rackspace has developed a set of tools that allow you to quickly install an OpenStack private cloud, configured as recommended by Rackspace OpenStack specialists.
Rackspace Private Cloud Software uses Ansible to create an OpenStack cluster on Ubuntu Lin...
Absolutely! Our Knowledge Base allows you to fully customize the CSS code of your knowledge base, and the designs of the following pages: Category Page Article Page Search Results Page 404 Page (Page Not Found) By fully customizing...
Setting up your knowledge base starts with creating articles. Building a repository of articles is simple by using our WYSIWYG editor. You can also organize your knowledge base articles by category and tag, so that they are easy to find and intuitive to...
The integration between Comm100's Knowledge Base and Live Chat allows you to offer a self-service option through a knowledge base search function within the chat window prior to chatting. Additionally, your agents can have quick access to knowledge base...