How do I place a stop payment?

You can place stop payments on Check transactions. 

If you need to place a stop payment on an ACH, please contact us at 833-844-7708.  

Stopping a check payment

To view or stop a check payment, select an account from the Accounts section of the dashboard or from the Accounts screen, and then select Stop payments.

Use these instructions for understanding the process for stopping a payment on a single check in Online Banking.

  1. In the Accounts section of the dashboard, or from the Accounts screen, select an account.
  2. Select Stop payments.
  3. Select Stop a payment.
  4. Select A single check, and then complete the Check amountCheck #Check datePayee, and Reason fields.
  5. Select Submit.
  6. Select Confirm.
    You will be assessed a stop payment fee once it has been submitted.