Two-factor authentication
Two-factor authentication is an additional layer of security that Online Banking uses to keep your user information safe.
When you log on to Online Banking for the first time, you set up two-factor authentication through a wizard that appears. You can also reset your two-factor authentication settings in the Security section of the Settings screen.
Resetting two-factor authentication
These instructions explain how to change the number associated with two-factor authentication in Online Banking.
- Select the end-user profile avatar from the main Banno Online menu.
- Select Settings > Security.
- Beneath Two-factor authentication, select Reset.
- Enter the password for Banno Online, and then select Submit.
- Select Reset when the confirmation dialog appears.
- Change the number in the Phone field as needed.
- Enter the code sent through two-factor authentication, and then select Verify.
- Select the preferred method for receiving codes in the future, and then select Next.
NOTE: You can get codes through a call, a text message, or through an authenticator app. - Select OK.