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I would like to schedule an appointment
If you would like to schedule an appointment: Select the appointment type Select body part Click on I have insurance and enter your insurance plan that matches the address on the back of your insurance card. If you want to pay out of pocket, select &ldq...
I need to reschedule an appointment
If it is forty eight hours before your appointment time, you will not be able to reschedule your appointment. On the top right corner there is an option to Login Click on the Login button and it will ask you to enter the username as in your Email ID and...
I want to enroll OR I can't enroll
On our scheduling portal here: Click on Enroll on the top right corner Enter your First Name, Last Name, Date of Birth, and Mobile Number The system will send you a Six Digit Activation Code, enter it and hit Submit Now you will see the complete enrollm...
I need to cancel an appointment
If it is within twenty four hours of you appointment time, you will not be able to cancel your appointment. To cancel an appointment: On the top right corner there is an option to Login Click on the Login button and it will ask you to enter the Username...
I forgot my username
Your username should is your email address. It would be the email that you used to enroll into our system. Make sure you type in the entire email address, with the .com address included. As a Reminder The scheduling site and your patient portal have di...
I forgot my password
Please follow these steps to reset your password: Go to our scheduling portal HERE Click on Login on the top right corner Select 'Forgot Password' down below Once you submit, you will receive an email with the link to reset the password which will be va...
Your system is not giving me time slots to choose appointment times during booking
The time slots are vertically aligned. Check the date on the top and select the slot from that column, you can choose the date you want on the top, and see the times for that date in the column underneath.
Can you schedule the appointment for me?
Unfortunately, we are unable to schedule the appointment for you through Live Chat. However, please refer to our guide for quick and easy assistance to schedule your appointment on your own by clicking here. If you are still having trouble scheduling, p...
I can’t find my insurance
If your insurance is not listed then please click on "Insurance not on list / Matching address not found". You will have the option to enter it later.
I would like to access my exam results
This is the scheduling portal, so you will not be able to do it here. You can access your results through the provider by clicking here.
I can't find my referring provider's name
Enter the laster name and wait for the online list to show up the available names online. Make sure that you are not entering “Dr.” You can also click "Not on List" and enter your provider's name.
What do I need to do to prepare for my appointment?
To access your personal preparation information, you must login through the scheduling portal. If you have not enrolled in the scheduling portal before, you can clickhere for assistance. Once you have logged in or enrolled: - Click your name - Select ma...
The system isn't accepting my insurance address
When adding your insurance's address please remove any "." or "- " any special characters. For example, the website will not accept "P.O. Box"rather type in "PO box"
The system isn't accepting my insurance address
When adding your insurance's address please remove any "." or "- " any special characters. For example, the website will not accept "P.O. Box"rather type in "PO box"