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How to get access and report issues in regards with - EBUY / MDM / MDG Tools.

SUMMARY

This article provided details on How to get access and report issues in EBUY / MDM / MDG Tools.

DETAILS

1. For EBUY access:

a) You need to raise Assign Access request for EBP SAP system through Fresh Service request.

b) After getting the access, if there are any issue or queries related to Ebuy - (SC/PO/GR) and vendor maintenance (creation/block/unblock/extend/update).
Kindly create a Creatio Ticket from the Creatio Tool and select Category: 'Inquiry/S2P Process'.

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c) If you are unable to raise Creatio Request - please reach out to below point of contacts:
APAC region: colgateapac@colpal.com
LATAM region:mario_paredes@colpal.com
Europe region: colgateapac@colpal.com
NA region: norberto_arellano_sanchez@colpal.com

2. For MDM/ MDG (Vendor or Product related) access : 

a) You need to raise Assign Access request for MXP sap system, with roles : G:ZZMGDMGN and G:RFC_TRUS through  Fresh Service request.

b) After getting the access, if there are any issue or queries related to MDM/MDG/MXP Tool. 

Kindly create a Creatio Ticket from the Creatio Tool. and select Category: 'Global Data Management Service Request'.

Choose Sub Process: User Access and Administration 

Choose Sub Level1: MDGS Vendor or MDGM Product  (Choose Sub Process and Sub Level1 as per issue you are facing.)

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c) In case you don't get any response on Creatio Ticket raised for MDM/ MDG issues , below Team leads  can be contacted with your Creatio Ticket number.
For MDM Vendor --Saurabh Bhatkar.
For MDGM Product--  Nitin Parmar/ Kirthi Bhat.