SUMMARY

This article provides links to troubleshoot Okta Verify errors on Windows and Mac systems.

DETAILS

As per your device type, please refer to the relevant document link listed below to enroll your device in Okta Fastpass and resolve the issue.

Okta Verify - Windows Device Trust

Windows Hello” is Microsoft’s name for non-password login security options.

• Windows Hello’s Biometric Login options include scanning your face or fingerprint using methods similar to Apple’s Face ID and Touch ID to gain access to your Windows account.
• Windows Hello also allows using a PIN as an Alternative to a password or for times when biometric login methods fail. 
• Biometrics is an option but not a requirement for Windows Hello.

Kindly check windows Hello process .

Okta Verify - macOS Device Trust