IRE PREP AND REQUIREMENTS

1. Must be a member 
2. Member must have security code. No exceptions.
   • Beware of scams, if you are concerned, call Loss Prevention ext 3355
3. Funds must be available in members account
4. Complete Call Back Verification. 
   • Verify the phone number has not been changed in the past 30 days 
   • More  Address Change Inquiry Query
     •  IF PHONE NUMBER HAS NOT BEEN CHANGED IN THE PAST 30 DAYS, PLACE A “CALL BACK” SIMILAR TO TRAVEL ALERT PROCEDURES
     • IF PHONE NUMBER HAS BEEN CHANGED IN THE PAST 30 DAYS, INFORM MEMBER THAT THE WIRE TRANSFER FORM MUST BE NOTARIZED (OR THE MEMBER MUST GO TO A BRANCH TO COMPLETE THE WIRE)
     • If a member left their phone number for a call back during busy times this does count as a call back as long as change address inquiry is reviewed.
5. Notify the member of the fee
   • $10 to receive a wire at Veridian Credit Union
   • $20 to send a wire in the United States
   • $40 to send a wire Internationally
6. Verify Member signature is on file. If we do not have a signature on file for the member, they will need to have their wire receipt notarized.  
   • Photo ID in DNA
   • Written Check in Transaction History  External Docs
   • New Account Application in Nautilus  eSign Forms
   • Other wet signatures in Nautilus eSign Forms
1. Notify the member that they may need to sign
   • To another individual  Member Sign Wire Receipt
   • $5,000 or less to self  No Signature
   • $5,000 or more to self or someone else  Member Sign Wire Receipt
2. The cutoff time for a wire to be sent the same day is 4:30pm
   • Domestic usually received in 1-2 business days
3. We need from the member
   • Funds
   • Recipients Name
   • Recipients Address (No PO Box)
   • Recipients Routing Number
   • Recipients Account Number
   • Any special instructions
4. Fill out Money Transfer/Wire Coversheet in eSign and route to Branch and MCC