Current as of: 4/12/26
Monday–Friday from 3:30 PM to 5:00 PM, please pause the regular transfer skill for the call types listed below and use the alternate transfer skill indicated:
"Tax and Audit RPD PIT” → Transfer to Skill 1
"RPD BTX” → Transfer to Skill 2
“RPD CIT” → Transfer to Skill 2
“Auditor” → Transfer to Skill 2
