Navigation lists the URLs of the pages that the selected visitor has visited. With Comm100 Live Chat, the footprint is recorded in real-time, and you can view the information in the Agent Console window.

Step by Step Instructions

1. Log in to your Comm100 Agent Console.
2. In the Visitors tab, click the Details link of any visitor.
3. Click the Navigation tab.
   
   Note: You can get the information updated by clicking Refresh.
   The Navigation is arranged according to the visit time. The latest record is shown on the top.