You are only able to update the LOC if the claim is in a Pending Creation or Pending Approval status. Any claims after this status is considered "locked down". Claims in In Pending Payment tab: Mark the claim as rejected, then go to the Rejected/Cancelled tab mark the claim as corrected. Claims in Paid tab: Click on the Adjust button that will send them back to Pending Approval tab.

Once the claims are all pushed back to Pending Approval the edit and delete options will appear by the LOC. Once the corrections have been made to the Level of Care claims that were paid will need to be put back into a paid status by manually creating remittance and writting off the balance.