Knowledge Base

Knowledge Base

How to restore a deleted task

How do you inactivate an Episode?

How to schedule a task

How do you re-admit a discharged patient?

How do you add comments to patient’s episode?

How to create an Authorization

Add or Update MRN

Error saving or submitting Chaplain/Counselor Assessment

Error saving RN Initial Assessment

Delete Task

Submit a missed visit

Reopen Task

Schedule Report

Complete a patient communication

How to update User Roles

Missing House Icon to capture patient's signature

Reports of Lost Work

Initial Benefit period only displays 60 days when should be 90 days in length

Edit Level of Care

Create New Episode

Merge Episode

Delete Patient

Correct Start of Care and Referral Date

How to correct a claim

Claim Rejection A7:234

How to invite a Physician to use Physician Access

Medicare Cost Report

Apply dual signatures to therapy tasks

Schedule Eligibility Check

Revert Status of an Order

Hotbox

How to Non Admit Patient

Edit Episode

Print Claim