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I want to enroll OR I can't enroll
Here are steps to Enroll for an appointment dashboard account. On the login/enrollment page. Enter your First Name, Last Name, Date of Birth, and Mobile Number The system will send you Six Digits Activation Code, Enter it and hit Submit. Now you will se...
I forgot my password
Please follow these steps to reset your password: Go to the scheduling portalhere Click on Login on the top right corner Select 'Forgot Password' down below Enter the details and click Submit Once you submit, you will receive an email with the link to r...
I forgot my username
Your username should be your email address. It would be the email that you used to enroll into our system. Make sure you type in the entire email address, with the .com address included. If you continue to run into issues, please speak to a live chat ag...
I would like to schedule an appointment
To schedule an appointment - Select the appointment type (*ONLY screening mammograms, xrays, ultrasounds, and Dexa are available to be booked online currently) - Select body part (Xray body part is not specified, as a general xray exam is always booked....
I would like to access my exam results
To view your results: 1. Log into your account (if you do not have an account, please make one by following our enrollment guide) 2. Click on the dropdown on the top right-hand corner where you see the profile name 3. On the dropdown, click "Manage Resu...
Would you be able to schedule my appointment on my behalf?
Unfortunately we are unable to schedule the appointment for you. Please refer to our scheduling guide by clicking here If you are still experiencing difficultly, please speak with our agent and they will be more than happy to guide you through the process.
I need to reschedule an appointment
To reschedule an appointment - If you have an account, please Log in, if you need assistance enrolling, feel free to reference our enrollment guide - Once logged in, you will see your name on the top right corner. Next to it will be a drop-down arrow - ...
I need to cancel an appointment
To cancel an appointment for xrays and mammograms Go to the scheduling portalhere On the top right corner there is an option to Login Click on the Login button and it will ask you to enter the username as in your email ID and password. This should be on...
I entered my login information and it’s not working.
The scheduling site and your patient portal have different logins. If you have scheduled online before, your username will be your email and the password will be the one you created during enrollment. If you have not scheduled before, please enroll (you...
What do I need to do to prepare for my appointment?
To access your personal preparation information, you must login through the appointment dashboard portal. If you have not enrolled in the scheduling portal before, please do so. You canClick here for assistance. Once you have logged in or enrolled: Clic...
The system isn't accepting my insurance address
When adding your insurance's address please remove any "." or "- " any special characters. For example, the website will not accept "P.O. Box"rather type in "PO box".
I can’t find my insurance
Try typing in your insurance name, if you do not see your insurance carrier select "Insurance not on list/Matching address not found" and continue scheduling. You will have the opportunity to provider it later.
I can't submit my forms
To submit your forms and sign please type your name without any spaces and make sure you have completed . For example, "Jane Smith" should be "JaneSmith" Also, please check to make sure that you have completed all of the fields by scrolling and making s...
Your system is not giving me time slots to choose appointment times during booking
The time slots are vertically aligned, you can select the date at the top of table and the times that are available for the date are directly underneath. Click on "Go to next available appointment" if you cannot find any times for your location.
I can't find my referring provider's name
Enter the last name and wait for the names to appear in the dropdown. Make sure that you are not entering “Dr.” and just entering their last name.