Customer Service
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As long as your order has not been shipped you can cancel your order at any time. Email info@bestcigarprices.com, come though our Live Chat Feature or call 1-888-412-4427 to cancel your order through our friendly Customer Service department.
To check the status of your order simply log into your account and click on "your account". Once in your account, you can click on "order history" to view all of your orders. Your order history will show the status of your order. You also have the optio...
To change your e-mail address simply sign in to your account and click on Customer Info. In Customer Info, you can enter a new email address. Be sure to hit "Save Information" to ensure that your account is updated. You can also contact our Customer Ser...
To change your address simply sign in to your account and click on Customer Info. In Customer Info, you can enter a new address. Be sure to hit "Save Information" to ensure that your account is updated. You can also contact our Customer Service team if ...
Yes, Best Cigar Prices sells gift certificates in amounts of $10-$500. Gift Certificates are the perfect gift for the picky smoker in your life and are a great way to go if you aren't sure what to get that special someone. We can make Gift Certificates...
If you currently are receiving catalogs from Best Cigar Prices but would like to cancel them you can simply call Customer Service during our normal business hours at: 1-888-412-4427
You can easily sign into your account by clickingSign Inat the top of our website. Returning customers simply enter your email and password. If you are a new customer you are required to enter your name, email address and create a password. Once you hav...
Yes, Best Cigar Prices offers a variety of email specials and sales on unique items. You can visit ourSpecialspage to see what's currently on sale. We also on occasion have promo codes or keycodes in various advertisements. If you see an ad of ours with...
If you cannot find the item you are looking for on our website, please call us at 1-888-412-4427. Some items we carry are not advertised on our website for a variety of reasons. Many times we can special order the specific cigars you are looking for. Al...
In order to take advantage of these special offers, you must open the special e-mail and click either on the photo or the "Click to Order" link contained in the e-mail. You must follow the link in the e-mail in order to get to the sale page. You can als...
In addition to our everyday low prices, we do run frequent sales and specials. If you do not receive our e-mail specials yet, please enter your e-mail address at the top right of this page, next to "Sign Me Up!". We make every effort to offer a wide var...
To log out, simply hover over where it says "Hello -your name- Your Account" and click "Log Out". If you have any questions about logging out of your account feel free to call Customer Service at: 1-888-412-4427
Yes, Best Cigar Prices welcomes walk-in customers to our retail store as well as our full-service cigar bar, restaurant, and lounge, the BCP Pub! You’re welcome to call in your order beforehand to make sure items you are looking to purchase are in...