Find answers in our Knowledge Base
Best Cigar Prices Knowledge Base
Military, Veteran, First Responder Discount
How to Enter a Promo Code
How To Apply A Promo Code In Your Shopping Cart Using A Computer
Tracking - Click Here
International Shipping Policy
How To Redeem Your BCP Rewards Using A Computer
Track Your Order - Click Here
How to get free shipping
How To Apply A Promo Code In Your Shopping Cart Using A Mobile Device
How To Reset Your Password Using A Computer
How To Apply A Gift Certificate In The Billing Step Of Checkout Using A Mobile Device
Best Price Guarantee
How to Apply Your BCP Rewards In Your Shopping Cart Using A Computer
How To Apply A Gift Certificate In The Billing Step Of Checkout Using A Computer
Can I pay for my order using PayPal?
How to Apply Your BCP Rewards In Your Shopping Cart Using A Mobile Device
About Our BCP Rewards Club
How can I earn BCP Rewards Points?
Contact Information
Learn More About BCP
Locating My BCP Rewards Expiration Date Using A Computer
Popular Articles
5
Learn More About BCP
How To Redeem Your BCP Rewards Using A Computer
How To Apply A Gift Certificate In The Billing Step Of Checkout Using A Mobile Device
How To Apply A Gift Certificate In The Billing Step Of Checkout Using A Computer
How To Apply A Promo Code In Your Shopping Cart Using A Computer
Customer Service
13
Can I Cancel My Order?
How Do I Check The Status Of My Order?
How can I change my e-mail address?
How can I change my address?
Does Best Cigar Prices Sell Gift Certificates?
and 8 more articles...
Gift Certificate Redemption
1
How do I redeem my Best Cigar Prices Gift Certificate on an online order?
Returns
1
Does Best Cigar Prices have a return policy?
Shipping
10
Can I change an order that I have already placed?
Will I get my order on time?
How do I get free shipping?
Shipping Restrictions
How can I track my shipment?
and 5 more articles...
Age Verification
3
What happens if I cannot be verified by the Age Verification process?
Why do we verify your age before accepting an order?
How does Veratad’s Age Verification system work?
Taxes
2
What is excise tax?
Does Best Cigar Prices charge sales tax?
Fees
3
What is a "CA Compliance Fee"?
What is a "WA Compliance Fee"?
What is a "TX Compliance Fee"?
Price Matching
1
Does Best Cigar Prices Price Match?
Payment
5
Can I pay for my order using a debit card?
Can I pay for my order without using a credit card?
What credit and debit cards does Best Cigar Prices accept?
If I order from Best Cigar Prices, how will the charge appear on my credit card statement?
What is a CVV number?
Privacy
2
Can I order online without storing my address or credit card number?
Is it safe to enter my personal information into Best Cigar Prices?
Stock Availability
6
If any of my item(s) are on backorder, what will happen to them?
What happens to "Special Order" items?
How will I know when an item is back in stock?
What is a "Wish List" and how do you use it?
Why did I receive a substitution for a Sampler or Bonus Item?
and 1 more articles...
BCP Rewards Club
7
How do I redeem my points for rewards online?
What can BCP Rewards points be redeemed for?
When do my points appear in my rewards account?
Can my BCP Rewards points be combined with any other offers or promotions?
How many points do I earn per order?
and 2 more articles...
International
2
Does Best Cigar Prices ship internationally?
Does Best Cigar Prices Ship To Canada