Shipping
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Can I change an order that I have already placed?
If you wish to alter an order you've already placed, please call our customer service department at 1-888-412-4427 as soon as possible and we will make every effort to accommodate you. Please be aware that we process orders very quickly, and that once a...
Will I get my order on time?
All delivery date estimates in checkout, including “Guaranteed” estimates, have an approximate 96% on-time delivery rating. If you need your order to be on time for a special event, traveling, or for any time-sensitive reason, we recommend y...
How do I get free shipping?
Order any item that's taggedFREE SHIPPINGor while a free shipping promotion is taking place and yourentireorder gets free shipping via BCP Ship Saver*! Certain restrictions apply: Free shipping is only valid to the lower 48 states (excludes U.S. Territo...
Shipping Restrictions
Due to varying state regulations, certain products such as machine-made cigars, small cigars, and flavored cigars cannot ship to certain states.
How can I track my shipment?
You can track any of your recent shipments from Best Cigar Prices by logging in to your account and visiting the order history pagehere. keywords: track;tracking;track my order;
What are your shipping charges for overweight items, such as large humidors?
Overweight/sized items are subject to additional shipping charges. Depending on the size, weight, and shipping destination, the shipping charge for overweight/sized items will vary. In these cases, we charge you exactly the cost of the UPS shipping labe...
I'm currently serving in the military. Can I order cigars from you?
Absolutely. We ship to all U.S. military addresses (APO,FPO) via USPS. Please note that you may incur longer delivery times when shipping to these locations. Expedited options are unavailable for these deliveries. APO / FPO addresses may take advantage ...
Does Best Cigar Prices Ship To All 50 US States?
We ship to 47 states, including Alaska. We do not ship to Hawaii, Utah, or Wyoming.
California
All online cigar companies shipping to the state of California are required bySenate Bill 39to: Verify the customer is at least 21 years of age Ship all orders Adult Signature Required Call the customer after 5 PM PST prior to shipping the order Unf...
Delaware
All online cigar companies shipping to the state of Delaware are required byTitle 30 Chapter 53to: Verify the customer is at least 21 years of age Store documents pertaining to age verification Ship all orders Adult Signature Required