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I would like to schedule an appointment
To schedule an appointment: Select the appointment type (Example: MRI) Select body part (Example: Shoulder) Select your insurance. If your insurance is not on the list, you can select “Insurance not on list” at the bottom of the list. Click ...
I need to reschedule an appointment
To reschedule an appointment, Navigate to the top-right corner. On desktop you click on your name in the top-right corner. On mobile click the the Menu icon (three horizonal lines) Click on the login button and it will ask you to enter the Username (as ...
I need to cancel an appointment
To cancel an appointment, You will have to log in.Navigate to the top-right corner of your screen. If you are using a desktop computer you will click on your name in the top-right corner to find the login screen. For mobile users please click the menu i...
I want to enroll OR I can't enroll
On our patient scheduling portal: Click on enroll on the top right corner Enter your First Name, Last Name, Date of Birth, and Mobile Number The system will send you a Six Digit Activation Code, Enter it and hit Submit Now you will see the complete enro...
Access exam preps
To access your exam preparation, please login to view on dashboard. If you do not have a login, please enroll on our scheduling portal by: Click on enroll on the top right corner Enter your First Name, Last Name, Date of Birth, and Mobile Number The sys...
I forgot my password
Please follow these steps to reset your password: Navigate to our scheduling portal Click on login on the top right corner Select 'Forgot Password' down below Once you submit, you will receive an email with the link to reset the password which will be v...
I forgot my username
Your username should be your email address. It would be the email that you used to enroll into our system. Make sure you type in the entire email address, with the .com address included. Just as a reminder:The scheduling site and your patient portal hav...
Can you schedule the appointment for me?
Unfortunately, we are unable to schedule the appointment for you. Please refer to our scheduling guide for assistance by clicking here to schedule most appointments online yourself! If you continue to face difficulties, please speak with our agent and t...
What do I need to do to prepare for my appointment?
To access your personal preparation information, you must login through the scheduling portal. If you have not enrolled in the scheduling portal before, please do so. You can click here for assistance. Once you have logged in or enrolled: - Click your n...
Your system is not giving me time slots to choose appointment times during booking
The time slots are vertically aligned, you can select the date at the top of table and the times that are available for the date are directly underneath.
I can't find my referring provider's name
Enter the first name and wait for the online list to show up the available names online. Make sure that you are not entering “Dr.” If your provider’s name still does not show you can select the “not on list” option.’&...
I would like to access my exam results
This is the scheduling portal, so you will not be able to do it here. You can access your results by visiting here.
Where can I fill out my patient forms?
This is the scheduling website. To complete your forms please visit here
Username/Password not working
The scheduling site and your patient portal have different logins. If you have scheduled online before, your username will be your email and the password will be the one you created during enrollment. If you have not scheduled before, you can easily enr...
I can’t find my insurance
If your insurance is not listed then please scroll to the bottom of the insurance list and select " INSURANCE NOT ON LIST"
The system isn't accepting my insurance address
When adding your insurance's address please remove any "." or "- " any special characters. For example, the website will not accept "P.O. Box"rather type in "PO box"