CGM
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Help With A Defective Sensor, Reader, Receiver, Or Transmitter
If your CGM supplies malfunction, please contact the manufacturer for warranty replacement options. Abbott (Freestyle Libre) 1-855-632-8658 Dexcom 1-844-607-8398
Will my Insurance cover my CGM supplies?
Medicare, Medicaid, and most insurances cover continuous glucose monitors and supplies. There are many variables that will determine what your insurance will cover. Please call us at 1-877-840-8218 for a free benefits check, to learn if your insurance w...
How to qualify for Continuous Glucose Monitoring products? 
If you plan to use your insurance benefits, you MUST meet all the following requirements: Test your blood glucose levels at least 4 times per day* Take insulin at least 3 times per day* OR are using an insulin pump – (Insulin regimen requires f...
Can I Connect Both My Dexcom Receiver And The App On My Phone To Receive My Sensor Readings?
Yes, but you must set up one device at a time. Please visit Dexcom’s FAQ page to get detailed information for this type of setup. www.dexcom.com/faqs/can-i-use-both-a-receiver-and-smart-device-with-dexcom-clarity
Can I buy a CGM out-of-pocket if I don’t inject insulin?
Yes. Just keep in mind you will need to get a prescription from your doctor prior to purchasing on your own. You can purchase a continuous glucose monitor through our retail website at www.USMEDDirect.com/collections/all-cgm
Do I have to be Type 1 to get approved for a Continuous Glucose Monitor?
No, we have plenty of customers that are Type 2 who enjoy the benefits of a CGM. Just keep in mind that in order for your insurance company to cover costs, you have to meet both of their requirements of testing your glucose levels 4 or more times per da...