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To keep your Brand_1 Account and your online activities, in general, private and secure, we advise to follow the recommendations below:Do not set your device (PC, Smartphone, Tablet, etc.) to remember your passwords. Even though this feature is provided...
Our primary concern at Brand_1 is your safety. This is why we just added a Security PIN to your account, which offers another degree of securityYou’ll be required to generate a four-digit security PIN the next time you log into your account. Customers, ...
We use industry leading security measures to guarantee the safety of your deposits.Alltransactionsare protected using high-technology256-bitencryptionand secure socket layers certificates (SSL).MyBookie sends a confirmation email after every successful ...
How to reset your password on your PC.Tap/Click the login link at the top of the website, followed by the ‘ForgotPassword?’ linkEnter the email associated with your Brand_1 account and click the reset password button.An email with alinkto reset your pas...
If you would like tocloseordeactivateyour account, pleasecontact customer supportand one of our representatives will assist you.Before making this request, please note that requesting toclose an account to simply open a new oneisnotpermitted.
As part of our commitment to the prevention of underage play,ResponsibleGamingpractices,KnowYourCustomer(KYC) requirements, and our security procedures, we may requestidentificationand/orfinancialdocuments before we process your withdrawal.We may requir...
To send your IDdocuments:Login to your Brand account.Tap/Click on yourMyAccountmenu.Navigate to the "Messages"section.Tap/Click on the "ComposeMessage" button or the icon shaped like an envelope on your mobile device.A "Composemessagewindow" will be pre...
We offerSMSvalidation. We will use your registered phone number on file. Please make sure your phone is valid, otherwise, your validation will not occur.For thesafetyof your MyBookie account, changing your email address or phone number is made by aCusto...
You can add a new debit, credit or pre-paid card by following the same steps you did when you made your first deposit:Login to your account, and click on the ‘Deposit Now’ button on the top right of our web page. Or visit the Cashier.Select the “Card” o...
If youraccountnumberand/orpasswordarelostorcompromised,contactMyBookie Sportsbook, Casino and Racebookimmediately.Once notified, MyBookie Sportsbook, Casino, and Racebook will freeze your account to block the attacker from misusing your account.Even tho...
If you can't remember your password, you can try searching for it on your device, if you've saved it. This is really helpful to know so that you don't have to go to the trouble of resetting your password. Below, you'll find step-by-step instructions on ...
If you would like to re-open your account, please contact customer support and one of our representatives will assist you.
Click theJoinbutton at the top of anyMyBookiepage and fill out the form to create an account injust one minute.Enter your email addressAddress, State, and CountryDate of Birth (DOB)Mobile phone numberFirst and last nameOpt into one of our welcome bonuse...
Byloggingin to yourMyBookieaccount, you gain differentiated access to enhanced features. On top of being able to bet on your favorite teams or play casino games, you have access to improved tools and services:Access MyBookieSportsbook,Casino,andRacebook...
How to change your email addressTo change your email address:Loginto your existing account.Go to “Myaccount”.Enter your new email address.Enter your4-digit PINand click "Enter"Tap/click on “SaveChanges” to save your new emailA confirmation message will ...
We can provide you with a complete list of financial transactions for thelast 30 daysalmost immediately.Yoursecurityand theprotectionof your financial details is crucial to us. As such, our support specialists can only access and send to you thelast 30 ...
After you log into your account, look for the “MyAccount” icon on the upper menu of the screen.Select the “MyAccount” option.Change your password by entering youroldpasswordonce and the new password twice for confirmation.Click on "SaveChanges".Your pas...
MyBookieoffers3 typesofoddsformats:American(+120)Fractional(6/5)Decimal(2.20)You can easily select between these formats by:Loginto your accountGo to thedrop-down menuat the top right of yourMyBookie Sportsbookpage.Select the preferred defaultoddsformat.
To send your bank statement:Loginto yourMyBookieaccount.Tap/Click on yourMy Accountmenu.Navigate to the "Messages"section.Tap/Click on the "ComposeMessage" button or the icon shaped like an envelope on your mobile device.A ‘Compose message window’ will ...
You can select time zones from the top right of yourMyBookiewebpage and clicking on the Settings tab.You may select between:Eastern Time (EST)**This is the default time zoneCentral Time (CT)Mountain Time (MT)Pacific Time (PT)
If you’ve forgotten your account number, follow these simple steps.Loginto your MyBookie account using the email associated with your account.Once you’ve logged in, click the ‘MyAccount’ icon to view youraccountnumber.If you require assistance, please c...
When you verify your account, you receive the following great benefits:Increaseddepositlimits– Once you are verified, you can increase the number of deposits to your account.Easier payouts – As part of our licensing and know-your-customer (KYC) policies...