General
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Quest Information & Phone Number
Handling Patient Inquiries About Quest Lab Services📌 No appointment is needed—Quest offers walk-in lab services.🕒 Lab Hours of Operation:Alameda Jefferson Locations: 8:00 AM - 5:00 PM (Last draw at 4:30 PM)Harkle Location: 9:00 AM - 5:00 PM (Last dra...
List of Accepted Insurances
We are contracted with each of the above products, which include variations such as PPO, HMO, Medicare Advantage, and Turquoise Care.2 plans that we do NOT accept:Blue Cross Blue Shield UNM Plan:we are not contracted with.UNM Providers only. Presbyteria...
Directions to Southwest Care Center Clinics
Directions to Southwest Care Center Locations Albuquerque Location:Jefferson Jefferson Clinic– 4710 Jefferson Street NE, Suite A, Albuquerque, NM 87109Accessible from San Mateo Blvd. NE Montgomery Blvd. NESanta Fe Locations:HarkleGalisteoGalisteo Clini...
Escalation Process
New Escalation Call Procedure:Use this guide when a patient asks to speak with the CEO, CMO, CFO, or a VP, or Manager at Southwest Care Center. đź§­ Quick Steps to Follow:Step 1: Initial RequestIf a patient asks to speak with an Executive Leader, ackno...