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SUMMARYIf you are aware of a potential data security incident relating to Colgate information you should report it by calling the IT Helpdesk and Select Option 1 or you can ask to transfer this chat to a human agent. DETAILSIf you feel that any Colgate ...
SUMMARYThe IT support portal can be accessed via:CoLab - "IT Support" portal pageMobile APP (Freshservice)'Freshservice Colgate' app in cp.okta.comDETAILSFor a quick overview of the various features, refer to the following video links from Mindspark Fre...
IntroductionCorporate personal computers are important tools for the organization and their use is supported to achieve business goals. As per the Code of Conduct: “Colgate’s IT Resources should be used [...]for Colgate business purposes only, except fo...
Requesters can share service requests and tickets with their subordinates. Once shared, they will be able to view add a note to the ticket. .For example, imagine a new employee raising a ticket to procure a few assets for his WFH setup. It is getting d...
In our continuous improvement efforts around cybersecurity, we have launched a new Information Security Bot - "CP Info Security Bot", to help drive real-time behavior change.If the Bot detects an insecure activity being performed by an employee, the Bot...
Delegating your approval privileges to a trusted team member is a valuable feature in Freshservice that allows for seamless transitions when you are unavailable or away from work. The Approval delegation can help you with just that. You can delegate you...
SUMMARYIf you are aware of a potential website crisis event relating to Colgate-Palmolive websites (Site Type: Brand, Ecommerce, Corporate) you should report it by calling the IT Helpdesk (4357 or Contact Information) and Select option 2 or you can ask ...