Setup
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Installing Comm100 Live Chat on your website is the first step to get Live Chat up on your website. If you want to do it yourself, pleaseget the code from your Comm100 accountand then paste the code right before closing/bodyin your website’s HTML ...
Getting the live chat code is an important step before you start using Comm100 Live Chat. You need to copy the code first, and then paste the code onto your web pages.
You can use our default code plan or have a custom one.
Step by Step Instructions Log...
Comm100 Live Chat comes with a mobile SDK, which allows you to integrate Live Chat into your own mobile app. This allows you to place a chat button into your app. Once your visitors touch the button, they will be redirected to your chat window, where th...
As structured below, this guide is designed to help you learn what to install to get Comm100 Live Chat running on your website.
Installing Comm100 Live Chat on your website is the first step to get Live Chat up on your website. To start, you’ll ne...
This article will explain the system requirements of Comm100 Live Chat, covering requirements on the server-side, visitor-side, agent side (Control Panel and Agent Console), and requirements for Audio Video Chat.
Requirements on Server Side
Comm100 Liv...
Enabling JavaScriptfrom your browser settingsis required for some Comm100 features to work.Read through this articleforsteps to enable JavaScript on different browsers.
Note: Upgrading your browser or installing new security software or security patches...
Visitor Single Sign-On (SSO) feature allows you toauthenticateyourvisitor’saccount informationbefore the chat starts.
Once customers log in,your agents can view their account information in Comm100 Live Chat. This helps them know who they are chat...
Comm100 Live Chat is the enterprise-grade live chat software for websites. It supports bothhosted and on-premises deployments and allows your website visitors to chat live with your customer support and sales representatives and have their questions ans...
Yes. Comm100 Live Chat provides a preview page for you to check your live chat settings.
Step by Step Instructions Log into your Comm100 account.
From the left navigation menu, go to Live Chat Campaign Installation.
Click LivePreview.
You are now on t...