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I would like to schedule an appointment
To schedule an appointment: Select the appointment type (Example: MRI) Select body part (Example: Shoulder) Click continue to answer the required questions and the available appointments will be displayed for you on the next page You will be displayed a...
I forgot my username
Your username should be your email address. It would be the email that you used to enroll into our system. Make sure you type in the entire email address, with the .com address included. As a Reminder The scheduling site and your patient portal have di...
I forgot my password
Please follow these steps to reset your password: Go to our patient portal HERE Click on Login on the top right corner Select 'Forgot Password' down below Enter the details and submit Once you submit, you will receive an email with the link to reset th...
I want to enroll OR I can't enroll
On our patient scheduling portal here: Click on enroll on the top right corner. Enter your First Name, Last Name, Date of Birth, and Mobile Number. The system will send you a Six Digit Activation Code, Enter it and hit Submit. Now you will see the compl...
I need to reschedule an appointment
To reschedule an appointment: Go to our scheduling portal here On the top right corner there is an option to log in Click on the Login button and it will ask you to enter the Username (as in your Email Address) and Password. This should be one the you s...
I need to cancel an appointment
To cancel an appointment: Go to our patient portal here On the top right corner there is an option to login Click on the login button and it will ask you to enter the Username (as in your Email Address) and Password. This should be one that you set up a...
Username/Password not working
The scheduling site and your patient portal have different logins. If you have scheduled online before, your username will be your email and the password will be the one you created when you enrolled. If you have not scheduled before, you can easily enr...
What do I need to do to prepare for my appointment?
To access your personal preparation information, you must login through the scheduling portal. If you have not enrolled in the scheduling portal before, please do so. Once you have logged in or enrolled: - Click your name - Select manage appointment in ...
Where can I fill out my patient forms?
This is the website to schedule your appointment. To complete your forms please visit HERE.
I can’t find my insurance
If your insurance is not listed then please click on "Insurance not on list/Matching address not found"
I would like to access my exam results
This is the scheduling portal, so you will not be able to do it here. You can access your results HERE.
Your system is not giving me time slots to choose appointment times during booking
The time slots are vertically aligned, you can select the date at the top of table and the times that are available for the date are directly underneath.
Can you schedule the appointment for me?
Unfortunately, we are unable to schedule the appointment for you. However, please refer HERE to access our guide for quick and easy assistance to schedule most exams online yourself. If you are still having trouble scheduling, please speak with our agen...
I can't find my referring provider's name
Enter the last name and wait for the online list to display a list and select your provider. Make sure that you are not entering “Dr.” If you're still having difficulty, please call 1-888-909-7572.