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What is your return policy?
At Prep Sportswear, all products are custom-made to order, including printing, embroidery, and sewn designs. Because of this, we have a specific return and replacement policy in place to best serve our customers. Returns for Sizing IssuesWe accept retur...
When will my order ship?
Currently, our estimated completion time frame for most orders is 3business daysbefore shipping. You will be notified once your order has left our facility with an email that will include a tracking link. We do not provide any other updates before ship...
Do products run "true to size"?
Sizes vary from brand to brand, product to product. A large in one brand may be equal to an XL in another brand. Each item includes its own size chart.You can find the size chart located near the drop-down where you select the size you would like. We re...
How can you contact Prep Sportswear?
*Updated (4/10/2024) Currently, we are only offering two methods of being contacted and they are the following: Live Chat:We are now offering live chat Monday through Friday from 6:00 AM to 6:00 PM PDT Leave a Message: If you are not available to con...
How will my order ship?
All orders ship via United States Postal Service. Back to: PREPSPORTSWEAR.COM
Can I ship to an address outside of the United States?
(Updated 10/1/21) Yes, we do ship internationally, and to most U.S military bases. The list of countries we ship to will be in the dropdown at checkout. Please note that the order recipient is the importer on record and must comply with all laws and re...
How can I check the status of my order?
Click the Track Order link at the bottom of the page. Back to: PREPSPORTSWEAR.COM
How do I cancel my order?
Products purchased on Prep Sportswear are printed on-demand. Therefore, cancellations must be made within 2 hours of placing your order. To cancel your order please click on Helpwhich will be located on the top-right-handed portion of our site. Once th...
Can I create my own store?
Yes! In just 6 easy steps, you can create and build your own team store that is open all year round. Once you have completed the 6 steps, you will receive an email confirming the setup of your store in which you will be provided a shareable URL link to ...
Will I get an order confirmation?
Yes! After you place your order, you will receive an order confirmation email that will provide your order number, price, item description(s), size(s), and quantity. If you accidentally ordered the wrong item, size or quantity, you have 2 hours to cance...
Fundraising
The original team apparel solution with year-round fundraising. Your store never closes so you can shop and fundraise all year! Funds are digitally distributed monthly, with no checks to receive and process reducing volunteer hours and bookkeeping. You ...
How do I change my order?
All products purchased from Prep Sportswear are printed on-demand. Because your order is printed on-demand and often contains custom attributes such as (last name player number) we can only hold your order for 2 hours for you to contact us with any cha...
What can I use as a form of payment?
We accept American Express, Discover, MasterCard, and Visa. We do not accept payment by Purchase Order or check. Back to: PREPSPORTSWEAR.COM
Print On-Demand
Why Print On-Demand?Print on-demand is a sustainable model that helps the environment in several ways:1.Reduce waste: By only printing items that have been ordered, print on-demand eliminates the need for large batches of unsold items that would otherwi...
Affiliates Program
Join Our Affiliate Program We’ve partnered with ShareASale Affiliate Network to allow schools, teams, clubs, website owners, bloggers, social media publishers, media sites, and online forum operators a way to promote our products and receive a rev...
What is Fanthread?
Sustainable, Eco-Friendly Made in the USA.At Fanthread, we’re committed. We’re committed to treating our planet and the people on it with utmost respect. We’re committed to creating the highest quality, most comfortable gear on the market.We’re committ...
Store Correction
Did We Get Something Wrong?Our database is continually updated to ensure it reflects the most accurate and up-to-date information on schools, colleges, and teams, enhancing your shopping experience. If you notice any discrepancies, we would greatly appr...
New Store Request
Don't See Your School or Team?Should your school or team not be listed in our database, we're eager to include it. Kindly follow the link below to provide us with the essential details, and we'll ensure it's added promptly. Our team will review your sub...