/
13
I would like to schedule an appointment
To schedule an appointment: 1. Log into your account (if you do not have an account, you will need to enroll with the exact patient information that was provided at the time of service. i.e. Daniel Smith vs. Dan Smith) 2. You will be navigated to the or...
I would like to view my results
To access your written(Dictation) reports:1. Log into your account (if you do not have an account, you will need to enroll with the exact patient information that was provided at the time of service. i.e. Daniel Smith vs. Dan Smith)For mobile users:Once...
I need to cancel or reschedule an appointment
If it is 24 hours before your appointment time, you will not be able to cancel your appointment. How to cancel or reschedule your appointment: -Log into your account -If you have not signed up for an account please reference "How to create an account" M...
I forgot my password
Please follow these steps to reset your password:Click on the forgot password link on the Log in to view your appointment dashboard page.Enter your first name, last name and registered email address and click on the submit button.Once you submit, you wi...
I need to reschedule an appointment
If it is 24 hours before your appointment time, you will not be able to reschedule your appointment. To reschedule an appointment, - Go to the scheduling portal - On the top right corner there is an option to Login - Click on the login button and it wil...
I would like to see my exam preparations
To access your exam preparations: 1. Log into your account 2. If you have not signed up for an account please reference "How to Create an Account" Mobile Users: - Once logged in, on the top right hand corner click on the Navigation Drop Down - Select M...
I forgot my username
Your username should be your email address. It would be the email that you used to enroll into our system. Make sure you type in the entire email address, with the .com address included. As a Reminder The scheduling site and your patient portal have di...
Your system is not giving me time slots to choose appointment times during booking
The time slots are vertically aligned, you can select the date at the top of table and the times that are available for the date are directly underneath.The slots and locations are displayed based on your exam type, answers and the availability.You can ...
I want to enroll OR I can’t enroll
Here are the steps to enroll for online scheduling: On the log in to view your appointment dashboard... Click on "Sign Up" Enter all the demographic information The system will send you a six-digit activation code Enter code and submit If you have not...
I can’t find my insurance
Try typing in your insurance name, if you do not see your insurance carrier please call us at702-732-6000to schedule your appointment.
I entered my login information and it’s not working
The scheduling site and your patient portal have different logins. If you have scheduled online before, your username will be your email and the password will be the one you created during enrollment. If you have not scheduled before, you can easily enr...
The system isn't accepting my insurance address
When adding your insurance's address please remove any "." or "- " any special characters. For example, the website will not accept "P.O. Box"rather type in "PO box".
Would you be able to schedule my appointment on my behalf?
Unfortunately we are unable to schedule the appointment for you. Please refer to our scheduling guide. If you are still experiencing difficultly, please speak with our agent and they will be more than happy to guide you through the process.