X2 Version Upgrade
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Introduction Comm100 X2 brings about an indispensable user experience upgrade to your current platform. The new platform makes you more accessible to manage your Comm100 deployment and encourages developers with an upgraded API with virtually endless i...
Comm100 provides you with Agent SSO and Visitor SSO features. If you are currently using these features, you need to reconfigure your integration after upgrading to the new Comm100 X2platform. You may experience trouble logging in, get some errors, and ...
The Comm100 X2platform upgrade requires an immediate update to your firewall settings. If you have configured any Comm100 domain on your firewall, you need to update them after the upgrade as they will change in the Comm100 X2platform.
Control Panel do...
Introduction
Comm100 X2 is a new and improved platform that provides you with various new capabilities. It allows you to deliver more reliable services to your customers.
To learn more about new features and UI changes, see this article.
Integration ch...
The Comm100 X2 upgrade brings about a few changes and if you are currently using Ticketing Messaging, you may need to reconfigure some of the features.
Changes in Agent Console Order ofViews is reset to default after the upgrade. The order of Views i...
The Comm100 X2 platform upgrade requires a few updates while using the Webhook in Comm100 Bot and Comm100 Live Chat. You need to incorporate the following changes while calling the webhooks to upgrade from your current platform.
Intent - Answer Webhook...
Once your upgrade has successfully been completed, your settings and data will be as they were pre-migration. However, some items (including integrations and API calls) may need to be updated, and you’ll want to spot-check key functionalities for ...
Issues have arisen after the upgrade from Comm100 X to Comm100 X2 platform. This article gives an overview of the issues that we have resolved caused by the upgrade.
The following upgrade issues have been resolved, and improvements have been made to fac...
The Comm100 X2 platform contains an upgrade from your current platform. In the Comm100 X2 upgrade, you need to update the visitor side JavaScript (JS) API before or immediately after the upgrade, as integer (int ID) is now changed to GUID. So, if you us...
Comm100 X2is a new and improved platform that provides you with various new capabilities.It allows you to deliver more reliable services to your customers.
Upgrading to Comm100 X2comes with: New added features and UI changes
Domain changes in your hosti...
To ensure that your upgrade proceeds smoothly, please review this pre-upgrade checklist. If you are using certain features or configurations, action may need to be taken on your side. Should you have questions about anything, please email support@comm10...