Information Security
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Okta Verify error on windows and mac laptop
SUMMARYThis article provides links to troubleshoot Okta Verify errors on Windows and Mac systems.DETAILSAs per your device type, please refer to the relevant document link listed below to enroll your device in Okta Fastpass and resolve the issue.Okta Ve...
USB Security Exception
SUMMARYThe use of removable storage devices (i.e. USB drives, flash memory storage, portable storage devices) is blocked for all corporate managed laptops. As a first step, please be advised to use Colgate approved tool to share files - Google drive. DE...
Android/IOS Device Trust Error (123 Error)
SUMMARYBelow are the troubleshooting steps if the specific error of Access Denied is appearing when accessing an application from your mobile device.DETAILSThis document gives some troubleshooting steps if the following error, that you are "restricted f...
New User Enrollment in Okta
SUMMARYOkta New User Enrollment Instructions.These instructions only need to be completed one time per user.Please only complete the below instructions while connected to the Colgate network, either in the office or while using the VPN.DETAILSOkta is an...
HOW TO GET ADMINISTRATIVE RIGHTS ON YOUR COLGATE LAPTOP/MACBOOK
SUMMARYTo improve endpoint security, Administrative Rights on Laptops and Macs will be limited; requests will only be granted on the PCs and Apple Macs when there is a proven business need for privileged elevated access. DETAILSRequesting Elevated Admin...
HOW TO REPORT SUSPICIOUS AND PHISHING EMAIL
SUMMARYReview the instructions provided on how to proceed on each of the cases "Potential Risk/Recommended Review", "Phishing" or any "Suspicious email". DETAILSSuspicious / Phishing Email if you receive any suspicious or phishing email from an unknown ...
HOW TO HELP FOR DATA LOSS PREVENTION (DLP)
SUMMARYSecurity breaches are increasingly common, and our company is not immune. However, by following a few simple steps, employees can significantly help protect our company's valuable information.When sharing our proprietary and confidential informat...
HOW TO CREATE, MODIFY, suspend and MANAGE BUSINESS PARTNER ACCOUNT
SUMMARY Colgate Employees can use Business Partner (BP) Portal as follows:1. Create a new users (Business Partner)2. Search for and update existing users (Business Partner)3. Manage Business Partner (Access, Okta Password, Multi Factor Authentication)4....
Uncategorized Website Blocked Error - for External Websites
Please follow the procedure in the details section for website blocks showing the Uncategorized Website Error page.DETAILSThe user should be empowered to submit a URL Filtering category change request directly with Netskope before the case we suggest th...
HOW TO REQUEST A UNIX PASSWORD RESET
SUMMARYYou need to submit Fresh Service ticket for UNIX password reset.DETAILSCLICK HERE to submit Fresh Service request for UNIX password reset. You can go to Tickets New Service Request UNIX ID Request for ESC/GCP based UNIX servers.
How to set up RDP Proxy on SECRET SERVER
SUMMARY In order to access domain servers using domain credentials you will now be required to proxy the RDP connection through Secret Server, our Privileged Access Management platform. DETAILSThis replaces the previous process utilised where a direct ...
How to configure okta verify on windows and mac laptop
SUMMARYThis article provides links to configure Okta Verify errors on Windows and Mac systems.DETAILSAs per your device type, please refer to the relevant document link listed below to enroll your device in Okta Fastpass and resolve the issue.Okta Verif...
How to set up SSH Proxy on SECRET SERVER
SUMMARYIn order to access SSH enabled systems while connected to the VPN you will now be required to proxy the SSH connection through Secret Server, our Privileged Access Management platform.This replaces the previous process utilized where a direct SSH...
SECURITY GUIDANCE FOR CREATING SECURE PASSWORDS
SUMMARY Please refer details section to create secure password. DETAILS It only takes one weak password from one employee to start a cybersecurity incident which could impact our whole company.Colgate has consolidated systems to a single Okta login for ...