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Best Cigar Prices Knowledge Base
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Learn More About BCP
How To Redeem Your BCP Rewards Using A Computer
How To Apply A Gift Certificate In The Billing Step Of Checkout Using A Mobile Device
How To Apply A Gift Certificate In The Billing Step Of Checkout Using A Computer
How To Apply A Promo Code In Your Shopping Cart Using A Computer
How To Apply A Promo Code In Your Shopping Cart Using A Mobile Device
How to Apply Your BCP Rewards In Your Shopping Cart Using A Computer
How to Apply Your BCP Rewards In Your Shopping Cart Using A Mobile Device
How To Reset Your Password Using A Computer
How can I earn BCP Rewards Points?
Locating My BCP Rewards Expiration Date Using A Computer
About Our BCP Rewards Club
Military, Veteran, First Responder Discount
Best Price Guarantee
How to get free shipping
International Shipping Policy
How to Enter a Promo Code
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Contact Information
Can I pay for my order using PayPal?
Customer Service
How Do I Log-Out Of My Account?
How Do I Stop Receiving Catalogs?
How Do I Log-In To My Account?
When is my favorite brand of cigars going to be on sale?
Does Best Cigar Prices Sell Gift Certificates?
How can I change my e-mail address?
Can I Cancel My Order?
How Do I Check The Status Of My Order?
How can I change my address?
Why doesn't Best Cigar Prices carry _______ cigars?
Can Customers Make Walk-In Purchases?
I received your e-mail specials, and wish to take advantage of the offer, but your website is showing the regular price. What do I need to do to receive the e-mail special price(s)?
Does Best Cigar Prices Offer Specials?
Gift Certificate Redemption
How do I redeem my Best Cigar Prices Gift Certificate on an online order?
Returns
Does Best Cigar Prices have a return policy?
Shipping
California
Will I get my order on time?
Does Best Cigar Prices Ship To All 50 US States?
Can I change an order that I have already placed?
Shipping Restrictions
What are your shipping charges for overweight items, such as large humidors?
How can I track my shipment?
Delaware
How do I get free shipping?
I'm currently serving in the military. Can I order cigars from you?
Age Verification
Why do we verify your age before accepting an order?
How does Veratad’s Age Verification system work?
What happens if I cannot be verified by the Age Verification process?
Taxes
What is excise tax?
Does Best Cigar Prices charge sales tax?
Fees
What is a "TX Compliance Fee"?
What is a "CA Compliance Fee"?
What is a "WA Compliance Fee"?
Price Matching
Does Best Cigar Prices Price Match?
Payment
What is a CVV number?
Can I pay for my order without using a credit card?
What credit and debit cards does Best Cigar Prices accept?
If I order from Best Cigar Prices, how will the charge appear on my credit card statement?
Can I pay for my order using a debit card?
Privacy
Can I order online without storing my address or credit card number?
Is it safe to enter my personal information into Best Cigar Prices?
Stock Availability
Why did I receive a substitution for a Sampler or Bonus Item?
How will I know when an item is back in stock?
If any of my item(s) are on backorder, what will happen to them?
What happens to "Special Order" items?
How accurate are arrival predictions, such as "less than a week" or "1-2 weeks"?
What is a "Wish List" and how do you use it?
BCP Rewards Club
How do I earn rewards as a BCP Rewards Club member?
When do my points appear in my rewards account?
How do I redeem my points for rewards online?
How many points do I earn per order?
What can BCP Rewards points be redeemed for?
Can my BCP Rewards points be combined with any other offers or promotions?
What does it cost to become a BCP Rewards Club member?
International
Does Best Cigar Prices ship internationally?
Does Best Cigar Prices Ship To Canada