Others
25
SUMMARYPlease refer details section for further informationDETAILS1.Login to Colab portal2.Click on Colgate People Icon. 3.Click on AskHR Tab to create the request.4. Fill in the request details as per your query type and you will receive a system gener...
SUMMARYThis article will give you steps to add your network printer on windows/mac laptop.DETAILS1. Search for "Add Printer".2. Network Printer Portal page will open.3. Select the location and click on the printer for installation.4. Click on "Yes" to p...
SUMMARYThis article helps with the steps that the users can perform when1. Creating Apple Account on the Company owned Apple devices.2. Installing a software from the App Store on the Company owned Apple devices.DETAILS1)Users are unable to created Appl...
SUMMARYThis script will guide you the escalation process if you face any issue with the "Ceridian" Payroll portal.DETAILSColgate and Hill"s US and Puerto Rico have changed Payroll providers. New Provider is called Ceridian.For Logging In with Colgate Re...
SUMMARYService Request needs to be raised.DETAILSRequest for a meeting/ special event laptop.Please raise a service request- Loan Laptop (to end user / auditor)
SUMMARYA new AD Account management portal is now available for all Admin ID users.DETAILSThe new portal allows users with an Admin ID to perform their own password resets and account unlocks. Click on link to access the AD Account Management Portal and ...
SUMMARY The IT Helpdesk BOT is here to provide you with instant support for common IT questions and issues, available 24 hours a day, 7 days a week.Please refer below pointers on how to use this support service efficiently.1. Important: Prerequisites fo...
SUMMARYAs per new process, no new extensions will be allowed to be installed on a Colgate PC.NOTE: This solution is applicable to Windows MAC PCs both.DETAILSYou are requested to submit Request Chrome Extensions / Addonsform by clicking on "NEW" button...
DETAILS Steps to Install IT Helpdesk Chat Icon from Workspace ONE Intelligent Hub (Windows/Mac):1. In 'Search Field'' type Workspace ONE Intelligent Hub and open It.2. Go to Apps Tab and Search for IT Helpdesk Chat3.Open the software and Click on instal...
SUMMARYYou might get a pop that says " Connect Smart Card" while accessing some files in Nielsen, Excel, SAP etc.DETAILSYou might get the error "Select a smart card device" - "Connect a smart card" while accessing filesFollow the steps given HERE to res...
SUMMARYAs you know we are using the MAC devices in the Colgate World. Make sure your device is upgraded to the latest version.DETAILSPlease check link to upgrade the device.User Guide for MAC O.S UpgradeNOTE- If you don’t see any new Software Updates, i...
SUMMARYAll critical information about software and patch deployments has been made available for all at a centralized location.DETAILSGIO GWTS Calendar link is available on Colab Homepage under Department Option - Global Information Technology. Once you...
SUMMARYA Fresh Service request is required to get access on Market data and worldview dashboards.DETAILSPlease find below a detailed document that will give you the steps to raise access requests for accessing the Worldview Application dashboards.Worldv...
SUMMARYNielsen SupportDETAILSFor issues post installation of Nielsen Answers, contact Nielsen Support.Example: Enter Trigger Code prompt on Nielsen AnswersPlease send request to below email for trigger code (this is applicable for all countries)global_h...
SUMMARYAll new Colgate applications must support Okta unless an exemption is granted by the security team.If you have a new application that supports authentication using SAML 2.0 or OAuth / OpenID Connect (OIDC) and you want to configure it to use Okta...
SUMMARYSystem lockdown and maintenance information is available for all.DETAILSSystem lockdown and maintenance information is updated on the below path on colab and is accessible to all employees who have access to colab page.On CoLab homepage1. Go to D...
SUMMARYPThis article will help you find your mac serial numberDETAILSTo obtain your MAC serial number go to Apple Icon Click on About This Mac and you will get serial number.
SUMMARYIn this article you will get information on how to connect a projector.DETAILSGo to the Action Center in your laptop, click on Project and choose the projection option.When you're in a conference room and need to project, connect your PC using on...
SUMMARYThis article provides information on how to find their own SAP ID and GP Employee NumberDETAILS:Follow the steps to find SAP ID and Employee ID:1) Open Okta Home Page using https://sso.colpal.com2) Click on your user name and select my Settings ...
SummaryA new AD Account management portal is now available for all Admin ID users.DetailsThe new portal allows users with an Admin ID to perform their own password resets and account unlocks. Click on this link to access the AD Account Management Portal...
SUMMARYThis article will give information about issues related to Salary Portal : Login, Password Reset, and other issue on portal link or application.DETAILSNote:Different locations use different Salary portals, links or application.A) For countries ot...
SUMMARYOnly Salaried and Clerical employees (SC users) have by default access to Mindspark and BetterWorksDETAILSSalaried and Clerical employee (SC)Open Okta Home Page using https://sso.colpal.comFrom my apps open MINDSPARK/Degreed and BetterWorks.For m...
SUMMARYYou can edit your profile in Colab portal.DETAILS1) The easiest way to do this - Click on the Profile icon - on the top right on CoLab.2) On the left hand side - Click on Edit Profile.3) This will bring up the below page and you can edit the ment...
SUMMARYGlobal IT has put into place an OKTA single-sign on for Nielsen IQ effective immediately.DETAILSIn order to access Nielsen, you will need to do the following:Visit https://cp.okta.com/app/UserHomeUnder "My Apps" click "Add apps"Search for Nielsen...
SUMMARYCPRS tool has been replaced now with the Creatio Tool and it is live.DETAILSThe access to Creatio tool is by default to all employees - if you are unable to access the tool - then you can add the App from the OKTA Dashboard (sso.colpal.com)Add Ap...