Billing & Agent Management
11
When the Comm100 agent is created, there are Role Permissions and Individual Permissions to be granted. Role Permissions are based on Roles granted by your account administrator, which you can customize during agent creation. However, the Individual Per...
With Comm100, you can upgrade your trial account to a paid account anytime before your 15-day Free Trial expires. After the successful subscription, your account will be automatically billed on each of your billing dates. This article describes the step...
If you are a Site Administrator or have permission to manage agents, you can edit your existing agents’ information.
Step by Step Instructions Log in to the Comm100 account.
From the left navigation menu, go to Global Settings People Agents.
Fin...
Comm100 supports unlimited agents and allows you tocollaborate with other agentsduring a chat session. You can add multiple agents to your Comm100 account according to your needs.
Step by Step Instructions Log into your Comm100 control panel.
Navigate ...
Comm100 plans are designed to cater to the needs of all tiers of businesses—small, medium, and large. These plans provide an impressive list of Comm100 features for each business need, enabling you to get a rich experience in communication with yo...
To cancel your Comm100 account, you must contact your account manager. Upon cancellation, you won’t be able to sign in to the Comm100 service and products you’ve been using. So, before you close your account, take the time to tie up loose en...
If you are an administrator or have permission to manage agents, you can reset the password for agents in your account.
Note:A site administratorowns all permissionsof your account.
Step by Step Instructions Log in to your Comm100 Control Panel.
Navi...
Agent management includes adding new agents, set permission or reset the password for agents, edit the existing agents’ information, delete the existing agents, or set an agent’s permission.
If you are a Site Administrator or have permission...
Step by Step Instructions Log in toComm100 Control Panel.
In the left navigation bar click the Global Settings tab.
In the Billing drop-down menu go to the Billing Info.
Click the Change button to update your General Info and Payment Info. For the Pa...
Roles is a feature that allows administrators to manage permissions for large groups of agents more efficiently. Log in to Comm100 Control Panel.
From the left navigation menu, go toGlobal Settings People Roles.
Turn on theRoles toggle key. Once ena...
The display nameis the name you have set for your account. It is shown to your website visitors in yourchat window. You can easily change your display name in your Comm100 account.
Step by Step Instructions Log into your Comm100 Control Panel.
From the...