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Voice and Video
Voicemail Quick Reference Guide
Cisco VoIP Phone Add/Upgrade/Delete Requests
How to Reset DeskPhone & Voicemail PINs & Manage Desk Phone Speed Dial Numbers
HOW TO LOGIN TO CISCO JABBER PHONE ON LAPTOP
SAVE VOICEMAIL MESSAGES ON YOUR COMPUTER
HOW TO LOG INTO A CISCO DESK PHONE, RESET PIN, COMBINE CALLS TO START A CONFERENCE CALL
Google For Work
How to enable attendance tracking in Google Calendar Meeting
HOW TO PRESENT YOUR SCREEN ON GOOGLE MEETING
HOW TO ADD/SEND EMAIL ON BEHALF OF GOOGLE GROUP
HOW TO ENABLE GOOGLE CHROME SYNC
UNABLE TO OPEN GOOGLE DRIVE FILES IN APPLE MAC OS
HOW TO JOIN VIDEO MEETING VIA GOOGLE MEET
ZOOM SECURITY FREQUENTLY ASKED QUESTIONS
BACKGROUND BLUR FEATURE IN GOOGLE MEET
GOOGLE MEET BREAKOUT ROOMS
GOOGLE DRIVE FILE SHARING WITH NON BUSINESS EMAIL ACCOUNTS
NEW PROCESS FOR GOOGLE SHEETS MACROS AND GOOGLE APPSCRIPT
HOW TO CHECK / MANUALLY UPDATE CHROME VERSION ON LAPTOP
HOW TO USE GMAIL CONFIDENTIAL MODE
HOW TO REQUEST FOR GOOGLE MEET RECORDING
UNABLE TO SHARE SCREEN VIA GOOGLE CHROME, ZOOM OR JABBER IN APPLE MAC OS
GOOGLE DOCS, SLIDES, SHARE DRIVE RELATED QUERIES, TIPS AND LIMITATIONS
HOW TO USE COLGATE ONLINE APPROVAL SYSTEM
HOW TO ACCESS/MANAGE GOOGLE GROUPS/COLLABORATIVE INBOX
OUT OF OFFICE NOTIFICATION VISIBILITY IN GMAIL, CALENDAR AND GOOGLE CHAT
How to start using Google Gemini
HOW CAN BUSINESS PARTNERS WITH NON COLGATE EMAIL ID ACCESS COLGATE GOOGLE APPS
HOW TO CONNECT GOOGLE DRIVE (O DRIVE) VIA FILE EXPLORER
GUIDE FOR GOOGLE MEET PERFORMANCE ISSUES
How to access New Meeting Room Availability Tool
REQUEST FOR DELEGATED EMAIL ACCESS OF EX-EMPLOYEE OR EMPLOYEE LEAVING THE ORGANIZATION
Information Security
New User Enrollment in Okta
Uncategorized Website Blocked Error - for External Websites
How to set up SSH Proxy on SECRET SERVER
HOW TO GET ADMINISTRATIVE RIGHTS ON YOUR COLGATE LAPTOP/MACBOOK
HOW TO HELP FOR DATA LOSS PREVENTION (DLP)
SECURITY GUIDANCE FOR CREATING SECURE PASSWORDS
HOW TO CREATE, MODIFY, suspend and MANAGE BUSINESS PARTNER ACCOUNT
How to configure okta verify on windows and mac laptop
How to set up RDP Proxy on SECRET SERVER
USB Security Exception
Okta Verify error on windows and mac laptop
HOW TO REPORT SUSPICIOUS AND PHISHING EMAIL
Android/IOS Device Trust Error (123 Error)
HOW TO REQUEST A UNIX PASSWORD RESET
SAP Related
MAP NEW SAP SYSTEM IN SAP LOGON
ISSUES POST LOGIN TO SAP GHP SYSTEM
HOW TO GET ACCESS TO ANY SAP SYSTEM (Business / GIT Users)
SAP SYSTEM PROMPTS FOR USER ID & PASSWORD
SAP SINGLE SIGN ON RESPOND TO NO USER EXISTS WITH SNC NAME
HOW TO FIND OUT WHICH SAP SYSTEM IS USED WITH SAP LOGON
How to get access to CHARMS /IR Portal
How to resolve the error "Cannot determine a front end path" in SAP
HOW TO LOGIN TO SAP SYSTEM WITH AND WITHOUT USING SINGLE SIGN-ON
HOW TO DOWNLOAD A REPORT OR LIST FROM SAP TO EXCEL
HOW TO RAISE GRC (ACCESS ENFORCER) TICKET
HOW TO PRINT FROM SAP
CHARMS ERROR: USER IS NOT A BUSINESS PARTNER/ USER DOES NOT EXIST
CHANGE SAP DISPLAY TO THE LOCAL LANGUAGE IN SAP
Connectivity
Netskope Security - FAQs
REQUESTS FOR BLOCKING OF GENUINE WEBSITES (COLGATE)
HOW TO GET ACCESS TO COLGATE VCP PUBLIC WIFI NETWORK FOR VISITORS/GUESTS
HOW TO REQUEST ACCESS TO YOUTUBE LOGIN THROUGH CORPORATE EMAIL ID
HOW TO REQUEST ACCESS FOR VCP_IOT WIRELESS NETWORK
Mobile
REQUEST TO UPLOAD APPS MADE ON BEHALF OF COLGATE TO APP STORE/PLAY STORE (FOR PUBLIC USE)
Applications
How to login into MINITAB Software with Single Sign-On Instructions (MAC Users)
Colgate Palmolive AI Hub - Access and other FAQs
MANAGEMENT OF CHANGE (MCP) EMOC SYSTEM LOGIN ISSUE
SAP CONCUR application (EXPENSE REPORTING)
HOW TO ACCESS THE DMS SUPPORT PORTAL
How to Enroll your devices on Microsoft Intune
How to login into Microsoft W365
HOW TO HANDLE REQUEST RELATED TO ARIBA APPLICATION
HOW TO GET ACCESS TO ATLAS TOOL AND GUIDE USERS FOR ISSUES.
How to add any Application in your Okta Dashboard
HOW TO DOWNLOAD ARIBA MOBILE APPLICATION
How to access Travel and Expense (T&E) Bank Maintenance Portal
HOW TO GET HELP/INFORMATION RELATED TO ETHICS & COMPLIANCE
How to get access and report issues in regards with - EBUY / MDM / MDG Tools.
HOW TO GET ACCESS OR REPORT AN ISSUE FOR JIRA
ACCESS AND ISSUES RELATED TO INNOVATION MANAGEMENT
APP MANAGEMENT CHANGE FOR CONCUR APP ON IOS
HOW TO ENABLE ANALYSIS OR OTHER ADD-INS IN MICROSOFT EXCEL
DOCUMENTATION RELATED TO COMPASS CONTROL
HOW TO GET ACESS TO PDM - PLM
How to get access to BEAT Application and Unlock ID / Password Reset
HOW TO HANDLE CALLS RELATED TO ATLASSIAN/TRELLO
ACCESS TO ADOBE SIGN
How to Raise a Ticket for SIGMA/DOMO/Snowflake Requests
Others
Okta Verify Desktop Setup with Windows Pin
How to add Apple Accounts and Apps on Company Owned Apple Devices
CONNECT SMART CARD WINDOW POP UP ERROR
HOW TO UPDATE MAC OPERATING SYSTEM - COLGATE MACS
IT Helpdesk BOT - Ask IT Virtual Assistant : Your 24/7 Support
HOW TO REQUEST FOR MICROSOFT OFFICE (WORD\EXCEL\POWERPOINT)
HOW TO REQUEST FOR NEW CHROME EXTENSION/ADDONS
HOW TO REQUEST A MEETING / SPECIAL EVENT LAPTOP
HOW TO FIND SAP ID & GP Employee Number
MAINTAINANCE AND LOCKDOWN SCHEDULE
How to get access to Creatio Ticket
ENTER TRIGGER CODE PROMPT ON NIELSEN ANSWERS
EMPLOYEE SALARY PORTAL ISSUES
How To unlock/reset password for admin account(self service)
IT Helpdesk Chat Icon
HOW TO RAISE AN ASK HR REQUEST
HOW TO ADD COLGATE NETWORK PRINTER ON Mac/Windows MACHINE
How To unlock/reset password for admin account
REQUEST SINGLE-SIGN-ON (SSO) FOR A NEW APPLICATION THROUGH OKTA
HOW TO OBTAIN YOUR MAC SERIAL NUMBER
HOW TO HANDLE CALLS REGARDING NORTH AMERICA PAYROLL PORTAL CERIDIAN
HOW TO CONNECT TO A PROJECTOR IN WINDOWS 11
HOW TO UPDATE YOUR PROFILE INFORMATION ON COLAB
HOW TO ACCESS NIELSEN IQ - OKTA Single Sign On
REQUEST ACCESS FOR MARKET DATA AND WORLDVIEW DASHBOARDS
How to get access to Mindspark and BetterWorks.
GIO GWTS SOFTWARE AND PATCH DEPLOYMENT CALENDAR
Critical's How To's
Freshservice - How to Delegate approvals while you are away
HOW TO REPORT DATA SECURITY INCIDENT
Freshservice - IT support portal user guide
HOW TO REPORT WEBSITE CRITICAL ISSUES AND CRISIS ALERTS
Share ticket in Freshservice
CP Info Security Bot